About me
My values are truth, empathy and creativity.
Following degrees in Psychology and Anthropology I was trained at IDEO, the firm that pioneered Design Thinking and human-centred design (HCD). I've since spent 10 years specialising in work that touches the most sensitive corners of human experience. I uncover truths in a way that feels collaborative and compassionate, leaning intentionally away from extractive methods. With my design background I naturally problem solve, craft solutions and prototype. I’m adept at working with teams across service, product, organisation, comms and experience design and in a wide variety of contexts.
Navigating research with people who have been traumatised requires a real levelling up of skills to ensure that everyone feels safe and empowered to engage. Over time I’ve been proud to become a leader in trauma-informed design, sharing my approach through writing, teaching students and training peers.